The "Critical Thinking, AI, and Decision-Making" course is designed to equip business analysts, managers, and executives with the essential skills needed to enhance decision-making processes through the application of critical thinking and AI technologies. This half-day program focuses on improving participants' ability to analyze problems, apply the PDCA cycle for continuous improvement, and effectively identify root causes using structured methodologies.

Participants will gain hands-on experience in integrating critical thinking into AI prompt engineering, leveraging AI tools for better decision-making, and developing confidence in using AI to solve complex business challenges. The course also emphasizes the development of T-shaped skillsets, encouraging a balance between deep expertise in specific areas and broad knowledge across disciplines.

By the end of the session, attendees will leave with practical skills in critical thinking, root cause analysis, AI tool usage, and collaborative decision-making, positioning them to drive more effective outcomes within their organizations.

This course is specifically designed to provide participants with :

  • Develop the ability to make well-informed, data-driven decisions, improving the overall quality of strategic and operational outcomes.
  • Learn to effectively apply the PDCA cycle for continuous improvement in various projects and processes.
  • Gain expertise in identifying underlying causes of problems, enabling effective resolution and prevention of future issues.
  • Master the art of creating precise and effective prompts to enhance interactions with AI tools, boosting productivity and innovation.
  • Build confidence in utilizing AI technologies to streamline tasks, solve complex problems, and drive business solutions.
  • Strengthen collaboration skills, ensuring efficient teamwork and shared decision-making to achieve successful outcomes.
MODULE 1 - Introduction to Critical Thinking

MODULE 2 - Continuous Improvement and Problem Solving